There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient…
Supporting text messaging for your patients is a great way to reduce no-shows, boost recall revenue, and improve patient satisfaction. Yet, you must take care to ensure that your text messaging workflow does not introduce unncessary risks to your practice. These six tips will help you safely and efficiently text your patients. Get consent to…
In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health? How do you cut through the noise to remind patients about appointments, preventive care, and important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know…
In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate…
Patient churn rate is the most difficult metric of patient lifetime value to calculate. Before calculating it, be sure that you have found your max patient recall time and rate. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average. Patient…
It is critical to know how long your patients stay with you for forecasting revenue. We will refer to this metric as your Patient Recall Time. Patient recall time influences patient lifetime value a lot. It allows you to better budget marketing expenses. Additionally, it can help you predict capacity and future staffing needs. EHRs…
The first step to find patient lifetime value is to find gross profit per appointment. That is, the amount of real money you make from each appointment. It is reduced by the direct costs you incur for each appointment. Why use Gross Profit instead of Gross Revenue or Net Profit? Healthcare providers may have a…
What is Patient Lifetime Value, exactly? Simply put, it is an estimate of the total money you receive for services for a patient (or client) during their lifetime. The term is a bit off putting. How does “do no harm” align with viewing a patient in terms of dollars? It may not be as antithetical to…
The best standalone telehealth platforms If your EHR does not come with a telehealth option, fear not. We have compiled a list of the best standalone telehealth platforms. From that list, we have picked our favorite three telehealth vendors for private practices. There are dozens of independent telehealth products well-suited for private practices. Expect to see…
If you run a healthcare or wellness practice, website accessibility isn’t optional. Patients with disabilities need to book appointments, access portals, and read your content just like everyone else. When they can’t, that’s a real problem — and increasingly, a legal one. ADA lawsuits targeting websites have climbed every year. So when a company offers
Provider Spotlight: Bob Baravarian of Docs Foot and Ankle 💙✨🩺 In this spotlight, we sit down with Dr. Bob Baravarian, owner of Docs Foot and Ankle, to hear the remarkable journey that led him from the tennis courts of USC to becoming a leader in orthopedic surgery. Driven by a mission to restore “exceptional care”
