Author: Stephanie Haywood, https://mylifeboost.com/ If you’re managing a medical practice, you’re probably eager to experiment with any new software or applications that might save you time and cultivate an improved experience for your patients. As you explore different possibilities for customer service technology, Meddkit can help you determine what best suits your practice. Furthermore, here’s…
Shorten the patient self-scheduling workflow Regardless of what you use for patient scheduling, make it as easy as possible for patients. Having a short, encrypted website appointment request form is one such way. Patients hate multistep website processes. In ecommerce, for example, 43% of consumers abandon their carts due to account creation or a difficult…
Setting up patient self-scheduling If you allow patients to self-schedule appointments, how will these appointments get on your calendar? How do you prevent overbookings? How can you be sure that the dates and times that the patient sees are actually open? If your EHR offers scheduling through a patient portal, it should handle the conflict…
Patient portal self-scheduling Most reputable EHRs in the ambulatory setting offer self-scheduling through a patient portal. If your EHR offers a patient portal, enable it. Track the percentage of patients who have been registered with the patient portal. This figure is your patient portal enrollment. Keep an eye on the proportion of inactive users (i.e….
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …
You probably already have a patient portal. Over 90% of private medical practices do. Most Electronic Healthcare Record systems (EHRs) include a patient portal feature. They have been pressured to do so by regulations and a more competitive market. CMS requires you offer a patient portal for a Merit-Based Incentive Payment System (MIPS) measure. This…
If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality….
Author: Stephanie Haywood of mylifeboost.com Image via Freepik Professionals face unique challenges that demand a diligent approach to self-care in the high-stakes environment of healthcare. With the pressures of patient care and the complexities of the medical field, maintaining a balance between professional obligations and personal well-being is not just beneficial but essential. This Meddkit…
Dolores Holleman is no newcomer to the laser hair removal and electrolysis scene. For 27 years, she has owned and operated the Laser Center of Port Orange in Florida. Dolores is a dedicated mover and shaker when it comes to permanent hair loss. Focusing on one specialty, she has mastered her art. Hear Dolores talk…