How to text patient announcements

Is your practice sending text message reminders for patient appointments? If not, you should review why texting your patients can help both them and you. If it is, what’s next? You may want to begin texting patients about important announcements. Texting announcements is productive Office availability announcements do not require marketing or advertising consent. We Read more about How to text patient announcements[…]

How to text patient appointment reminders

If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality. Read more about How to text patient appointment reminders[…]

Starting a healthcare business

By Chelsea Lamb, If you are tossing around the idea of opening a healthcare-based business, you are not alone. The coronavirus pandemic has brought more attention to care-relate service businesses. More businesses, from childbirth to home health services are popping up frequently. Does this mean it will be easy? No, but starting your own Read more about Starting a healthcare business[…]

Best HIPAA compliant text messaging apps

There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient Read more about Best HIPAA compliant text messaging apps[…]

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6 tips for patient text messaging

Supporting text messaging for your patients is a great way to reduce no-shows, boost recall revenue, and improve patient satisfaction. Yet, you must take care to ensure that your text messaging workflow does not introduce unncessary risks to your practice. These six tips will help you safely and efficiently text your patients. Get consent to Read more about 6 tips for patient text messaging[…]


Why you should text your patients

In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health?  How do you cut through the noise to remind patients about appointments, preventive care, and  important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know Read more about Why you should text your patients[…]


Choosing Senior Home Care

Many seniors face the difficult realization that their homes do not meet their needs anymore. If you are one of these seniors, you must determine whether to buy a senior-accessible home, add senior-friendly modifications to your home, or move into an assisted living facility.

patient lifetime value formula

Find Patient Lifetime Value (PLV part 5)

In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate Read more about Find Patient Lifetime Value (PLV part 5)[…]


Find Patient Churn Rate (PLV part 4)

One thing is for sure. Patient churn rate is the hardest metric of patient lifetime value to accurately determine. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average.  Patient churn rate is the percentage of patients that leave your practice Read more about Find Patient Churn Rate (PLV part 4)[…]


Find Patient Recall Time and Rate (PLV part 3)

It is critical to know how long your patients stay with you for forecasting revenue. We will refer to this metric as your Patient Recall Time. Patient recall time influences patient lifetime value a lot. It allows you to better budget marketing expenses. Additionally, it can help you predict capacity and future staffing needs. EHRs Read more about Find Patient Recall Time and Rate (PLV part 3)[…]

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