Texting for patient payments, estimates, and insurance verification
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Texting for patient payments, estimates, and insurance verification

Text messaging for patient payments Patient payments are hard to collect If you bill patients, you know that it is challenging to collect out-of-pocket. A report by McKinsey found that “…provider collection rates run at 50 to 70 percent for small-dollar liabilities for insured patients and fall to about 10 percent for self-pay patients.” The…

Texting for recalls and preventative health
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Texting for recalls and preventative health

Scheduling recalls with your existing patients is one of the best ways to keep them healthy, improve goodwill and maintain good cash flow. Your existing patients or clients are your: Priority for attention and care Least expensive appointments to secure Biggest potential advocates or detractors Recalls are not for every specialty. They work best for…

Texting for patient reviews and ratings
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Texting for patient reviews and ratings

Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you.  Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…

How to text patient announcements

How to text patient announcements

Is your practice sending text message reminders for patient appointments? If not, you should review why texting your patients can help both them and you. If it is, what’s next? You may want to begin texting patients about important announcements. Texting announcements is productive Office availability announcements do not require marketing or advertising consent. We…

How to text patient appointment reminders
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How to text patient appointment reminders

If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality….

Best HIPAA compliant text messaging apps
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Best HIPAA compliant text messaging apps

There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient…

how-to-text-patients-effectively
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Why you should text your patients

In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health?  How do you cut through the noise to remind patients about appointments, preventive care, and  important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know…