Text messaging for patient payments Patient payments are hard to collect If you bill patients, you know that it is challenging to collect out-of-pocket. A report by McKinsey found that “…provider collection rates run at 50 to 70 percent for small-dollar liabilities for insured patients and fall to about 10 percent for self-pay patients.” The…
Scheduling recalls with your existing patients is one of the best ways to keep them healthy, improve goodwill and maintain good cash flow. Your existing patients or clients are your: Priority for attention and care Least expensive appointments to secure Biggest potential advocates or detractors Recalls are not for every specialty. They work best for…
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
Enrolling patients in text messages for non-transactional messages can be difficult. If your practices sees hundreds or thousands of patients, you will need a strong communication plan. We have put together 5 tips to help you increase sign ups for patient text messaging.
Is your practice sending text message reminders for patient appointments? If not, you should review why texting your patients can help both them and you. If it is, what’s next? You may want to begin texting patients about important announcements. Texting announcements is productive Office availability announcements do not require marketing or advertising consent. We…
If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality….
There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient…
Supporting text messaging for your patients is a great way to reduce no-shows, boost recall revenue, and improve patient satisfaction. Yet, you must take care to ensure that your text messaging workflow does not introduce unncessary risks to your practice. These six tips will help you safely and efficiently text your patients. Get consent to…
In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health? How do you cut through the noise to remind patients about appointments, preventive care, and important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know…
In today’s dynamic and competitive healthcare landscape, practitioners and practice managers are immersed in a relentless endeavor to grow and streamline their holistic operations. From mastering the art of marketing, building a robust team, ensuring compliance with private practice regulations to engaging audiences on social media platforms, and adopting state-of-the-art information technology, each dimension demands…
SPECIAL PROVIDER SPOTLIGHT ALERT One of our very own clients came on the series this week to share all the amazing and UNIQUE ways she is helping her patients. Introducing: Dr. Meghan Helwig of Primal Strength Physical Therapy In this special edition, hear Dr. Helwig talk about: 1) Her journey to PT and her unique…