Author: Stephanie Haywood of mylifeboost.com Image via Freepik Professionals face unique challenges that demand a diligent approach to self-care in the high-stakes environment of healthcare. With the pressures of patient care and the complexities of the medical field, maintaining a balance between professional obligations and personal well-being is not just beneficial but essential. This Meddkit…
Author: Stephanie Haywood, https://mylifeboost.com/ If you’re managing a medical practice, you’re probably eager to experiment with any new software or applications that might save you time and cultivate an improved experience for your patients. As you explore different possibilities for customer service technology, Meddkit can help you determine what best suits your practice. Furthermore, here’s…
Healthcare is one of the most critical industries, but it is currently facing severe labor shortages. An article on Healthcare Finance News reports that the staffing and skills shortage can be gleaned from the staggering rise in vacancies for the in-demand role of nursing, growing as much as 351% compared to 2022. The talent shortage is also…
Shorten the patient self-scheduling workflow Regardless of what you use for patient scheduling, make it as easy as possible for patients. Having a short, encrypted website appointment request form is one such way. Patients hate multistep website processes. In ecommerce, for example, 43% of consumers abandon their carts due to account creation or a difficult…
Setting up patient self-scheduling If you allow patients to self-schedule appointments, how will these appointments get on your calendar? How do you prevent overbookings? How can you be sure that the dates and times that the patient sees are actually open? If your EHR offers scheduling through a patient portal, it should handle the conflict…
Patient portal self-scheduling Most reputable EHRs in the ambulatory setting offer self-scheduling through a patient portal. If your EHR offers a patient portal, enable it. Track the percentage of patients who have been registered with the patient portal. This figure is your patient portal enrollment. Keep an eye on the proportion of inactive users (i.e….
You probably already have a patient portal. Over 90% of private medical practices do. Most Electronic Healthcare Record systems (EHRs) include a patient portal feature. They have been pressured to do so by regulations and a more competitive market. CMS requires you offer a patient portal for a Merit-Based Incentive Payment System (MIPS) measure. This…
Text messaging for patient payments Patient payments are hard to collect If you bill patients, you know that it is challenging to collect out-of-pocket. A report by McKinsey found that “…provider collection rates run at 50 to 70 percent for small-dollar liabilities for insured patients and fall to about 10 percent for self-pay patients.” The…
Scheduling recalls with your existing patients is one of the best ways to keep them healthy, improve goodwill and maintain good cash flow. Your existing patients or clients are your: Priority for attention and care Least expensive appointments to secure Biggest potential advocates or detractors Recalls are not for every specialty. They work best for…
Search isn’t what it used to be. As Meddkit’s recent report points out, it’s no longer about keyword volume—it’s about how well your content meets the intent behind a question. Patients are still looking for care online—but now they’re asking tools like ChatGPT or Google’s AI-powered search assistant instead of scrolling through websites. That means…
This month, we’re excited to feature Christina DiBernardo, licensed mental health counselor and founder of Expressive Connections Mental Health Counseling in New York. Christina shares her journey to creating a practice rooted in connection, creativity, and individualized care. She draws from a wide range of therapeutic modalities—including art therapy, EMDR, CBT, DBT, ACT and more—to…
