By Chelsea Lamb, businesspop.net If you are tossing around the idea of opening a healthcare-based business, you are not alone. The coronavirus pandemic has brought more attention to care-relate service businesses. More businesses, from childbirth to home health services are popping up frequently. Does this mean it will be easy? No, but this is to…
There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient…
Supporting text messaging for your patients is a great way to reduce no-shows, boost recall revenue, and improve patient satisfaction. Yet, you must take care to ensure that your text messaging workflow does not introduce unncessary risks to your practice. These six tips will help you safely and efficiently text your patients. Get consent to…
In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health? How do you cut through the noise to remind patients about appointments, preventive care, and important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know…
Many seniors face the difficult realization that their homes do not meet their needs anymore. If you are one of these seniors, you must determine whether to buy a senior-accessible home, add senior-friendly modifications to your home, or move into an assisted living facility.
In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate…
Patient churn rate is the most difficult metric of patient lifetime value to calculate. Before calculating it, be sure that you have found your max patient recall time and rate. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average. Patient…
It is critical to know how long your patients stay with you for forecasting revenue. We will refer to this metric as your Patient Recall Time. Patient recall time influences patient lifetime value a lot. It allows you to better budget marketing expenses. Additionally, it can help you predict capacity and future staffing needs. EHRs…
The first step to find patient lifetime value is to find gross profit per appointment. That is, the amount of real money you make from each appointment. It is reduced by the direct costs you incur for each appointment. Why use Gross Profit instead of Gross Revenue or Net Profit? Healthcare providers may have a…
Search isn’t what it used to be. As Meddkit’s recent report points out, it’s no longer about keyword volume—it’s about how well your content meets the intent behind a question. Patients are still looking for care online—but now they’re asking tools like ChatGPT or Google’s AI-powered search assistant instead of scrolling through websites. That means…
This month, we’re excited to feature Christina DiBernardo, licensed mental health counselor and founder of Expressive Connections Mental Health Counseling in New York. Christina shares her journey to creating a practice rooted in connection, creativity, and individualized care. She draws from a wide range of therapeutic modalities—including art therapy, EMDR, CBT, DBT, ACT and more—to…
