Percent of clinicians with favorable patient reviews by specialty


The internet is truly magic. But all magic comes with a price. And its price in healthcare is the hordes of internet trolls leaving bad patient reviews that puts Tolkien’s fiction to shame. These trolls are meaner than anything Bilbo encountered. It is impossible to avoid them. For example, even the very best restaurants in…
Asking for feedback is simple, but not easy. All of us crave to know how we measure up in this crowded world. Asking for patient reviews requires humility as well as an understanding of their importance. Knowing how to get patient reviews is critical for improving a clinician’s rating and care. A few clinicians and…
There are a lot of exciting digital changes in store for successful private healthcare practices in 2024. Take action on the following steps to make sure your practice’s digital web presence is healthy. Need help with any of these? Or someone to do it for you? Email [email protected] We can revamp your website in 30…
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
Check out our recent interview with Denise O’Malley, the founder of You Define Wellness. During this episode, learn how to: What content you should include at the top of your website (above-the-fold) How to increase appointments with a call-to-action that works Tips to increase five star ratings and reviews

Everyone loves the idea of automation—it feels like the future. But when clinics try to automate real workflows, it’s like opening a closet and having everything fall on your head. The trick isn’t just to automate—it’s to automate the right thing. And that means solving a real problem at the right point in your business.

Provider Spotlight: Dr. Winston Vaughan of California Sinus & Allergy Center 👃🧠 In this spotlight, we talk with Dr. Winston Vaughan, an ENT (ear, nose, and throat) specialist and co-founder of California Sinus Centers. Dr. Vaughan brings a blend of humor and deep clinical insight to this enlightening episode. Dr. Vaughan shares what inspired him