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Watch “The Healer’s Website: 3 Keys to Maximize Visitor Experience”
Check out our recent interview with Denise O’Malley, the founder of You Define Wellness. During this episode, learn how to: What content you should include at the top of your website (above-the-fold) How to increase appointments with a call-to-action that works Tips to increase five star ratings and reviews
Texting for patient reviews and ratings
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
Texting for recalls and preventative health
Scheduling recalls with your existing patients is one of the best ways to keep them healthy, improve goodwill and maintain good cash flow. Your existing patients or clients are your: Priority for attention and care Least expensive appointments to secure Biggest potential advocates or detractors Recalls are not for every specialty. They work best for…
Find Gross Profit per Appointment (PLV part 2)
The first step to find patient lifetime value is to find gross profit per appointment. That is, the amount of real money you make from each appointment. It is reduced by the direct costs you incur for each appointment. Why use Gross Profit instead of Gross Revenue or Net Profit? Healthcare providers may have a…
Patient self-scheduling is a necessity
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …