Why do five star patient ratings matter? [Infographic]


The first step to find patient lifetime value is to find gross profit per appointment. That is, the amount of real money you make from each appointment. It is reduced by the direct costs you incur for each appointment. Why use Gross Profit instead of Gross Revenue or Net Profit? Healthcare providers may have a…
What is Patient Lifetime Value, exactly? Simply put, it is an estimate of the total money you receive for services for a patient (or client) during their lifetime. The term is a bit off putting. How does “do no harm” align with viewing a patient in terms of dollars? It may not be as antithetical to…
Author: Stephanie Haywood, https://mylifeboost.com/ If you’re managing a medical practice, you’re probably eager to experiment with any new software or applications that might save you time and cultivate an improved experience for your patients. As you explore different possibilities for customer service technology, Meddkit can help you determine what best suits your practice. Furthermore, here’s…
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …
Setting up patient self-scheduling If you allow patients to self-schedule appointments, how will these appointments get on your calendar? How do you prevent overbookings? How can you be sure that the dates and times that the patient sees are actually open? If your EHR offers scheduling through a patient portal, it should handle the conflict…

Everyone loves the idea of automation—it feels like the future. But when clinics try to automate real workflows, it’s like opening a closet and having everything fall on your head. The trick isn’t just to automate—it’s to automate the right thing. And that means solving a real problem at the right point in your business.

Provider Spotlight: Dr. Winston Vaughan of California Sinus & Allergy Center 👃🧠 In this spotlight, we talk with Dr. Winston Vaughan, an ENT (ear, nose, and throat) specialist and co-founder of California Sinus Centers. Dr. Vaughan brings a blend of humor and deep clinical insight to this enlightening episode. Dr. Vaughan shares what inspired him