Why do five star patient ratings matter? [Infographic]
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- Growth and Scaling | Industry Insights | Reviews, Ratings, and Patient Satisfaction | Scheduling | Tips
2024 Digital Engagement Checklist for Private Practices
There are a lot of exciting digital changes in store for successful private healthcare practices in 2024. Take action on the following steps to make sure your practice’s digital web presence is healthy. Need help with any of these? Or someone to do it for you? Email [email protected] We can revamp your website in 30…
How to make patient self-scheduling easy
Shorten the patient self-scheduling workflow Regardless of what you use for patient scheduling, make it as easy as possible for patients. Having a short, encrypted website appointment request form is one such way. Patients hate multistep website processes. In ecommerce, for example, 43% of consumers abandon their carts due to account creation or a difficult…
Find Patient Lifetime Value (PLV part 5)
In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate…
3 patient self-scheduling workflows for private practices
Setting up patient self-scheduling If you allow patients to self-schedule appointments, how will these appointments get on your calendar? How do you prevent overbookings? How can you be sure that the dates and times that the patient sees are actually open? If your EHR offers scheduling through a patient portal, it should handle the conflict…
Texting for patient reviews and ratings
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
