Blog
Resources
About
- Mission
- Values
Careers
Contact Us
Client Login

Why do five star patient ratings matter? [Infographic]

Posted on April 29, 2018April 19, 2021 by Jon

This entry was posted in Reviews, Ratings, and Patient Satisfaction and tagged Healthgrades, infographic, patient appointments, patient reviews, Yelp. Bookmark the permalink.

Post navigation

← Percent of clinicians with favorable patient reviews by specialty

How to get patient reviews to increase your ratings →

Search for:

Recent Tips

How to text patient announcements

Is your practice sending text message reminders for patient appointments? If not, you should review why texting your patients can help both them and you. If it is, what’s next? You may want to begin texting patients about important announcements. Texting announcements is productive Office availability announcements do not require marketing or advertising consent. We still recommend that you provide patients a consent form during intake. It is not unusual to have to adjust your service hours at least once each month. Inclement weather, emergencies and vacations may require you to have to contact patients to move appointments. Text message alerts are great when something comes up that requires you to communicate with all of your patients or clients quickly. Phone calls are very time consuming and much of the time you will not catch the person. E-mails are not checked and opened frequently enough to be reliable for important notices within 24-48 hours. Instead, with a few button clicks, you can rest assured that 95%+ of the people that you texted read your message. Content for texting patient announcements If you want to begin sending mass text messages, you should use a HIPAA-compliant vendor or API. If you cannot send bulk text message announcements through your practice management system, check out our list of recommended vendors. All vendors will provide a link in the message for patients to “opt out” or unsubscribe. Are you a tech savvy do-it-yourselfer? If HIPAA doesn’t apply for your business, you can also use this Chrome extension for mass text messages. You will need a Google Voice phone number and a comma separated list of mobile phone numbers. What sort of announcements should you text to patients? Here are a few ideas: COVID-19 reopening or safety instructionsChange in hours, weather alerts, vacations or closuresCommunity education webinars, videos or eventsNew health/wellness programs or productsNew locations or staff membersEmergencies

Provider Spotlight

Provider Spotlight: Superior Counseling

https://youtu.be/Zj2llhgcW00 Watch Katrina Boden, Founder and Executive Director of Superior Counseling talk with meddkit about mental health and her journey in business. Superior Counseling is a meddkit client and 30 provider behavioral health agency in Louisiana. Hear about how: 1. A heart-attack and the loss of her boss forced her to transform from teacher to business owner 2. Their team of single moms and fathers and ended up providing care to thousands in Louisiana 3. Mental health is the “hidden illness” and how COVID has changed things For more information please go to: https://superiorcounseling.care