Why do five star patient ratings matter? [Infographic]
Similar Posts
How to text patient appointment reminders
If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality….
4 ways to boost patient portal adoption
You probably already have a patient portal. Over 90% of private medical practices do. Most Electronic Healthcare Record systems (EHRs) include a patient portal feature. They have been pressured to do so by regulations and a more competitive market. CMS requires you offer a patient portal for a Merit-Based Incentive Payment System (MIPS) measure. This…
Find Patient Churn Rate (PLV part 4)
Patient churn rate is the most difficult metric of patient lifetime value to calculate. Before calculating it, be sure that you have found your max patient recall time and rate. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average. Patient…
How to get patient reviews to increase your ratings
Asking for feedback is simple, but not easy. All of us crave to know how we measure up in this crowded world. Asking for patient reviews requires humility as well as an understanding of their importance. Knowing how to get patient reviews is critical for improving a clinician’s rating and care. A few clinicians and…
What is Patient Lifetime Value? (PLV part 1)
What is Patient Lifetime Value, exactly? Simply put, it is an estimate of the total money you receive for services for a patient (or client) during their lifetime. The term is a bit off putting. How does “do no harm” align with viewing a patient in terms of dollars? It may not be as antithetical to…
Bad patient reviews ruin your practice. Get 20 scripts to fix.
The internet is truly magic. But all magic comes with a price. And its price in healthcare is the hordes of internet trolls leaving bad patient reviews that puts Tolkien’s fiction to shame. These trolls are meaner than anything Bilbo encountered. It is impossible to avoid them. For example, even the very best restaurants in…
