Why do five star patient ratings matter? [Infographic]


Asking for feedback is simple, but not easy. All of us crave to know how we measure up in this crowded world. Asking for patient reviews requires humility as well as an understanding of their importance. Knowing how to get patient reviews is critical for improving a clinician’s rating and care. A few clinicians and…
What is Patient Lifetime Value, exactly? Simply put, it is an estimate of the total money you receive for services for a patient (or client) during their lifetime. The term is a bit off putting. How does “do no harm” align with viewing a patient in terms of dollars? It may not be as antithetical to…
Patient churn rate is the most difficult metric of patient lifetime value to calculate. Before calculating it, be sure that you have found your max patient recall time and rate. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average. Patient…
By: Ava Davis Patient feedback is becoming an increasingly important tool for healthcare organizations that want to improve the quality of care they provide. Implementing an effective patient feedback system can empower patients, enable organizations to be more responsive to patient needs, and ultimately help improve health outcomes. This article explores the value of patient…
There are a lot of exciting digital changes in store for successful private healthcare practices in 2024. Take action on the following steps to make sure your practice’s digital web presence is healthy. Need help with any of these? Or someone to do it for you? Email [email protected] We can revamp your website in 30…
Check out our recent interview with Denise O’Malley, the founder of You Define Wellness. During this episode, learn how to: What content you should include at the top of your website (above-the-fold) How to increase appointments with a call-to-action that works Tips to increase five star ratings and reviews

Everyone loves the idea of automation—it feels like the future. But when clinics try to automate real workflows, it’s like opening a closet and having everything fall on your head. The trick isn’t just to automate—it’s to automate the right thing. And that means solving a real problem at the right point in your business.

Provider Spotlight: Dr. Winston Vaughan of California Sinus & Allergy Center 👃🧠 In this spotlight, we talk with Dr. Winston Vaughan, an ENT (ear, nose, and throat) specialist and co-founder of California Sinus Centers. Dr. Vaughan brings a blend of humor and deep clinical insight to this enlightening episode. Dr. Vaughan shares what inspired him