Why do five star patient ratings matter? [Infographic]


Patient churn rate is the most difficult metric of patient lifetime value to calculate. Before calculating it, be sure that you have found your max patient recall time and rate. What is patient churn rate and patient lifespan? Patient lifespan is the number of time periods (e.g. years) a patient sees you, on average. Patient…
There are a lot of exciting digital changes in store for successful private healthcare practices in 2024. Take action on the following steps to make sure your practice’s digital web presence is healthy. Need help with any of these? Or someone to do it for you? Email [email protected] We can revamp your website in 30…
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …
It is critical to know how long your patients stay with you for forecasting revenue. We will refer to this metric as your Patient Recall Time. Patient recall time influences patient lifetime value a lot. It allows you to better budget marketing expenses. Additionally, it can help you predict capacity and future staffing needs. EHRs…
Guest post by Maisie Haris Access to healthcare remains insufficient. It is highly reliant on employment benefits and geographic locale. Nearly 31% of employed Hispanic adults, for example, say they do not have health insurance, and 24% report no usual source for healthcare at all. Additionally, immigrants need proof of five years of residency in…
A medical office manager gets a confusing EOB denial. She pastes the explanation — patient name, procedure code, insurance details — into ChatGPT and asks it to decode the denial in plain English. She gets a clear answer in 10 seconds. She resolves the claim. Everybody wins. Except now there’s protected health information sitting on…

Provider Spotlight: Dr. Ian Quitadamo of IQ Performance Health 🧠✨🌿 In this spotlight, we sit down with Dr. Ian Quitadamo, founder of IQ Performance Health, to hear the inspiring journey that led him from a career in scientific research to helping people achieve lasting wellness. Motivated by personal experience and a desire to uncover the…