Why do five star patient ratings matter? [Infographic]
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Texting for patient reviews and ratings
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
Find Patient Lifetime Value (PLV part 5)
In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate…
Why Telemedicine is Effective for Primary Care
Guest post by Maisie Haris Access to healthcare remains insufficient. It is highly reliant on employment benefits and geographic locale. Nearly 31% of employed Hispanic adults, for example, say they do not have health insurance, and 24% report no usual source for healthcare at all. Additionally, immigrants need proof of five years of residency in…
6 Ways to Leverage Customer Service Technology in Your Medical Practice
Author: Stephanie Haywood, https://mylifeboost.com/ If you’re managing a medical practice, you’re probably eager to experiment with any new software or applications that might save you time and cultivate an improved experience for your patients. As you explore different possibilities for customer service technology, Meddkit can help you determine what best suits your practice. Furthermore, here’s…
Patient self-scheduling is a necessity
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …
