Telehealth is now a standard of U.S. healthcare. Most medical and wellness interactions can be virtual. Some 20.1% of Americans have had at least one telehealth consultation in a recent span of four weeks, according to the U.S. Census Bureau. Telehealth is here to stay but it will not stay the same. But what is it…
When was the last time you booked a flight by calling the airline? Can you recall a recent phone conversation with a hotel clerk to book a room? You are not likely surprised that 82% of travel bookings occur via an app or website. And yet, patients frequently cite difficulty booking appointments with healthcare providers. …
There are dozens of viable apps and vendors that provide HIPAA compliant text messaging for patients. We have assembled our top four picks for solo providers, medical practices, hospitals, and provider groups with developer support. Let us know if you need support with more nuanced workflows or implementing any of the below options. Top patient…
Supporting text messaging for your patients is a great way to reduce no-shows, boost recall revenue, and improve patient satisfaction. Yet, you must take care to ensure that your text messaging workflow does not introduce unncessary risks to your practice. These six tips will help you safely and efficiently text your patients. Get consent to…
In this busy world, how are you supposed to get your patients to pay attention to what matters most: their health? How do you cut through the noise to remind patients about appointments, preventive care, and important announcements? You have a big advantage. You have a personal connection with your patients and clients. They know…
In order to calculate patient lifetime value, you must first have your: Gross Profit per Appointment Patient Recall Rate Patient Lifespan (or Patient Churn Rate) Once you have these figures, finding Patient Lifetime Value is simple. The hard part is the pre-work. Patient Lifetime Value Formula Multiply your patient lifespan by your patient recall rate…
What is Patient Lifetime Value, exactly? Simply put, it is an estimate of the total money you receive for services for a patient (or client) during their lifetime. The term is a bit off putting. How does “do no harm” align with viewing a patient in terms of dollars? It may not be as antithetical to…
Face it. You’ve seen a rise of mergers in healthcare in the last decade. Insurers, hospitals and private practices have bought one another out at an alarming rate. Healthcare facilities serving at-need patients have closed. Prices have increased. Employee wages have dropped as systems converge. Providers are the least happy they have ever been. But,…
The COVID-19 outbreak has put tremendous stress on healthcare practices and their patients. Given the fears of exposure to the contagious virus, many healthcare providers are offering telehealth to their patients and clients. Some specialist practices have closed or reduced hours and are wondering what they should do now. Other primary care and multispecialty practices are…
In today’s dynamic and competitive healthcare landscape, practitioners and practice managers are immersed in a relentless endeavor to grow and streamline their holistic operations. From mastering the art of marketing, building a robust team, ensuring compliance with private practice regulations to engaging audiences on social media platforms, and adopting state-of-the-art information technology, each dimension demands…
Leaving behind Corporate America and transforming to being an Occupational Therapist, Dr. Kristin McConnell, is changing lives one appointment at a time! Through her own journey, her desire to listen, and incredible training, anyone would be lucky to have her on their side. Hear Dr. Kristin McConnell talk about: 1) What occupational therapy really is…