Learning and Assessment Kit-TLII0005 Apply customer service skills SIR implementation and monitoring of individual

implementation and monitoring of individual leisure and health programs CHCLAH002 Contribute to leisure and health programming * We can develop additional elective units that are not listed on request (Please contact us for further information)

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBMUP009 Design and apply make-up SHBBMUP010 Design and apply make-up for photography SHBBMUP013 Design and apply creative make-up SHBBRES003 Research and apply beauty industry information SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

Units of competency BSBSUS501 Develop workplace policy and procedures for sustainability BSBSUS401 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TLII0005 Apply customer service skills SIR implementation and monitoring of individualOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to