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Improving Care Through Patient Input: The Value of Patient Feedback
By: Ava Davis Patient feedback is becoming an increasingly important tool for healthcare organizations that want to improve the quality of care they provide. Implementing an effective patient feedback system can empower patients, enable organizations to be more responsive to patient needs, and ultimately help improve health outcomes. This article explores the value of patient…
Texting for recalls and preventative health
Scheduling recalls with your existing patients is one of the best ways to keep them healthy, improve goodwill and maintain good cash flow. Your existing patients or clients are your: Priority for attention and care Least expensive appointments to secure Biggest potential advocates or detractors Recalls are not for every specialty. They work best for…
Texting for patient reviews and ratings
Online ratings and reviews increasingly drive consumer decisions. Your online ratings determine how easy it is for prospective patients to find you and whether they book you. Ratings also influence how your existing patients and peers perceive you. They are often the first impression that someone has of you and your practice. Providing great care…
4 ways to boost patient portal adoption
You probably already have a patient portal. Over 90% of private medical practices do. Most Electronic Healthcare Record systems (EHRs) include a patient portal feature. They have been pressured to do so by regulations and a more competitive market. CMS requires you offer a patient portal for a Merit-Based Incentive Payment System (MIPS) measure. This…
How to text patient appointment reminders
If you have not yet begun to use text messaging for your practice, appointment reminders might be the best place to start. They can greatly increase revenue, are easy to implement, and they save your staff time. Most importantly, patients want them. Many EHRs include text message appointment reminders in their scheduling or access functionality….
6 Ways to Leverage Customer Service Technology in Your Medical Practice
Author: Stephanie Haywood, https://mylifeboost.com/ If you’re managing a medical practice, you’re probably eager to experiment with any new software or applications that might save you time and cultivate an improved experience for your patients. As you explore different possibilities for customer service technology, Meddkit can help you determine what best suits your practice. Furthermore, here’s…